As we approach the season of giving and end of year reflection, one aspect of our business kept coming up: our truck drivers. So, we’re giving recognition to three carriers that have gone above and beyond and reflecting on their contribution to our business, supply chain, and country.
One of the silver linings of the pandemic is trucking being recognized as an essential business, playing a key role in getting product to the American people when they are stuck at home. As with other essential businesses, the people who drive them forward are Essential Workers, also known as Front Liners.
We thought it was fitting to recognize our very best truck drivers and carrier partners as exactly that: Front Liners. But, their front line is a little different than the typical: the freeways all across this country.
Our operations teams judged nearly 20,000 carriers who have moved a load with us in 2020 on a combination of Total Loads Moved and Service Metrics, most notably On-Time Delivery and On-Time Pick-up. From those 20,000 carriers the team unanimously came to three—hailed as Loadsmart’s 2020 Freeway Front Liners.
ACT Transport, a small-fleet based in Columbus Ohio Market was an obvious choice. ACT’s 96.69% On-Time Delivery and 91.06% On-Time Pick-up across 552 loads would be considered exceptional in any landscape, but even more so when you consider most of these loads were moved during a national lockdown. And yet, when Joe Burks, Owner, was complimented on his service, he said “I’m not happy with 96%, I’m happy with 100%, so we’ve got work to do.”
With this attitude, it is no surprise that Joe just bought his 20th truck a few months ago, which brings ACT to 43 trailers, despite getting hit hard by the pandemic in March when he had to decontaminate his equipment.
His key to success? “Getting lanes that match what our drivers are doing.”
90% of the lanes ACT runs are within 150 air mile radius so it’s essential that they find lanes within those parameters so Joe can ” get the drivers home to their families because after all that’s why we’re working—for our families.”
We could not be happier to be able to provide consistent, daily freight that pays good to support ACT’s growth this year and to help him get his drivers home to their families.
We pride ourselves on our exceptional service, and the only way we can provide exceptional service is by working with exceptional carriers. We know these kinds of carriers can choose their customers, especially in the current landscape when capacity is tight. That’s why we go above and beyond to create lasting partnerships with our carriers.
Sign up today, and start building relationships like we’ve built with Joe Burks and the whole ACT family.