Cascades leverages Loadsmart’s dock scheduling platform, Opendock, across its facility network to improve visibility, create consistent processes, reduce manual labor, and improve carrier relations.
- Challenge - Decentralized scheduling and limited visibility to dock appointments created internal inefficiencies as well as communication challenges with carriers.
- Opportunity - Implement a single, centralized dock scheduling platform to create consistent processes and give carriers easy access to online scheduling.
- Results - Standardization and process improvements, better visibility, improved carrier relationships, and fewer delayed shipments.
Read the full case study by downloading it here.