Case Study: How Cascades Uses Opendock to Centralize Dock Scheduling Processes for 63 Plants

Cascades leverages Loadsmart’s dock scheduling platform, Opendock, across its facility network to improve visibility, create consistent processes, reduce manual labor, and improve carrier relations.

• Challenge - Decentralized scheduling and limited visibility to dock appointments created internal inefficiencies as well as communication challenges with carriers.
• Opportunity - Implement a single, centralized dock scheduling platform to create consistent processes and give carriers easy access to online scheduling.
• Results - Standardization and process improvements, better visibility, improved carrier relationships, and fewer delayed shipments.

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