Loadsmart Partners with Opendock for Integrated Dock Scheduling

Integration offers new capabilities to improve on-time service and eliminate a traditional bottleneck in the movement of freight

SCOTTSDALE, Ariz., and NEW YORK – June 10, 2020 — Loadsmart, a leading digital freight technology company, today announced a technical and strategic partnership with Opendock, a market leader in centralized dock scheduling software for shippers and carriers. The API-enabled integration of Loadsmart’s digital freight platform and Smart Scheduling technology, with Opendock’s dock management software, enables shippers to simplify and accelerate the scheduling process by identifying and booking the best possible appointment with minimal human intervention.  

For most shippers and carriers, scheduling has long been a time-consuming, manual process that typically requires multiple phone calls and emails to book an appointment. This process becomes even more problematic when appointments must be rescheduled due to a change in the driver’s estimated arrival time. Recognizing this challenge and the potential of leveraging artificial intelligence, the two companies have forged this collaboration to automate appointment scheduling for the more than 1,800 warehouses that utilize Opendock.

“Shippers are increasingly looking for new ways to leverage technology to eliminate bottlenecks and improve the efficiency of their supply chains,” said Ricardo Salgado, CEO and co-founder of Loadsmart, “The integration of our Smart Scheduling technology with Opendock’s centralized dock management software enables us to remove friction and streamline the appointment scheduling process for our shared customers.”

Shippers will immediately benefit from improved efficiency and better service. The integration allows Loadsmart’s Smart Scheduling technology to instantly select and book the best possible appointment by using artificial intelligence to analyze travel time and other factors. Should a driver’s ETA change while en route, the integration even enables Loadsmart to automatically reschedule the appointment in seconds. 

“We are excited to be partnering with Loadsmart and their Smart Scheduling capability. It’s impressive how they are using technology to simplify and streamline what’s historically been a very complex and time-consuming process, ” said Bob La Loggia, CEO of Opendock. “With this partnership, we’re eliminating a traditional bottleneck that impacts efficiency and on-time service.”

Loadsmart has completed phase one of the integration with Opendock and is already seeing positive results, including a substantial improvement in on-time performance. The company plans on continuing to enhance and expand integration touchpoints to make even more use of Opendock’s scheduling capabilities. 

Ready to learn more?

Join Loadsmart and Opendock June 18th at 2PM EST as they discuss the partnership and joint solution. Register Now.

About Loadsmart:

Transforming the future of freight, Loadsmart leverages artificial intelligence, machine learning and strategic partnerships to automate how freight is priced, booked and shipped. Pairing advanced technologies with deep-seated industry expertise, Loadsmart fuels growth, simplifies operational complexity and bolsters efficiency for carriers and shippers alike. For more information, please visit https://loadsmart.com.

About Opendock:

Opendock is based in Scottsdale, Arizona. It is utilized daily by every major freight carrier and broker, including C.H. Robinson, Schneider, JB Hunt, Werner, and others. Additionally, thousands of warehouses use the system for managing their dock availability. Warehouses range from small operations to 3PLs to some of the largest shippers in the world, such as International Paper, Cargill, Owen & Minor, Pepsi, ADM, and Unilever. To learn more about Opendock dock scheduling software, visit http://www.opendock.com.