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- Challenge - Replace manual dock scheduling with a more reliable system to reduce congestion from unscheduled trailer arrivals, improve internal coordination of appointments, and support better dock-to-stock efficiency as operations scale.
- Opportunity - Implement software that improves appointment visibility, enables better labor planning, and enhances the customer experience for inbound freight across U.S. and Canadian fulfillment centers.
- Results - GoBolt improved inbound receiving efficiency by 20%, cut 10–15 hours per week in administrative work previously spent on phone and email coordination, and reduced congestion and delays by ensuring trailers arrive at designated times.
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